Documentation
Everything you need to get started
Guides, concepts, and references to help you get the most out of Colloqia.
What Colloqia does
The core workflow from discovery to learning.
Find important conversations
Colloqia monitors your selected sources and surfaces discussions relevant to your business.
Understand the context
Each conversation connects to people, communities, products, organizations, and related discussions.
Know what matters
Conversations are ranked by customer-specific relevance, with plain-language explanations.
Decide and act
Choose the right next step — respond, research, save, monitor, or take no action.
Learn over time
Community Memory and outcomes tracking make Colloqia more useful as you use it.
How configured workspaces work
Each workspace is scoped to your business.
Workspace setup
A one-time configuration process defines your business, sources, knowledge, and team.
Monthly subscription
Ongoing access to discovery, analysis, coordination, and learning.
Customer-specific intelligence
Two companies monitoring the same conversation may receive different relevance scores and recommendations.
Setting up your workspace
What gets configured and how.
Creating products, competitors, and audiences
Define what your company offers, who it serves, and who it competes with.
Creating watchlists
Set up watchlists for products, competitors, topics, questions, and terminology.
Selecting sources
Choose which online sources Colloqia monitors — Reddit, Hacker News, Stack Overflow, GitHub, Discord, Indie Hackers, LinkedIn.
Company knowledge setup
Add approved documents, expertise, and communication guidance for response drafting.
Community guidance
Configure per-community rules, tone, and expectations.
Team roles and workflow
Set up team members, responsibilities, and briefing schedules.
Daily workflow
How to use Colloqia day to day.
Reviewing the Daily Briefing
Start with a focused set of conversations ranked by relevance and urgency.
Understanding why a conversation matters
Read the plain-language explanation of why Colloqia selected it and what evidence informed the assessment.
Exploring conversation context
See connected people, communities, organizations, products, publications, and related discussions.
Choosing an action
Respond, research, assign, save, monitor, create content, record feedback, or take no action.
Preparing and reviewing responses
Use company knowledge and community guidance to draft. Human review is always required before publishing.
Using Community Memory
Reference per-community rules, tone, terminology, and previous participation patterns.
Assigning work
Assign discussions to team members with priorities, due dates, and notes.
Recording outcomes
Track what happened, what worked, and what each community expects.
Understanding analytics
See what your team is learning and accomplishing.
Results and learning
Track conversations found, responses prepared, product feedback recorded, content ideas created, and time from discovery to action.
Topics and communities
See which topics are increasing and which communities produce useful insight.
Visibility in AI-generated answers
Optional, developing capability — available only when measurable and clearly explained.
Data, privacy, and responsible use
How Colloqia handles data and participation.
Data sources and availability
Source availability depends on platform permissions. Some sources require customer connection. Monitoring may be periodic rather than continuous.
Human review and responsible participation
Colloqia prepares responses for manual publishing. It never posts on your behalf. Human review is always required.
Privacy and data handling
Your data is your data. OAuth tokens are stored securely. You can delete records at any time.
Current capabilities and beta limitations
Colloqia is in beta. Not all sources and capabilities are fully operational. We are transparent about what works today and what is planned.
Sources
Connect Colloqia with the sources where your audiences gather. Availability depends on platform permissions.
Discover discussions across Reddit via public search.
Hacker News
AvailableMonitor HN stories and discussions via the Algolia API.
Stack Overflow
AvailableFind unanswered questions on Stack Overflow and related sites.
GitHub
AvailableTrack issues and discussions in relevant repositories.
Discord
Requires customer connectionMonitor messages across your Discord servers with OAuth integration.
Indie Hackers
AvailableDiscover discussions from the Indie Hackers community.
Connect your LinkedIn account via OAuth to monitor relevant discussions.